The Extra Point Transcriptions.
Short, relevant, upbeat commentary from Jerry Roberts. Heard daily on The Ray Gibson Show at 7:20 a.m. — 93.3 FM.
706. 2021 is Lurking — What About That? 11/27/20 Download
705. 7 Things I Got From My First Boss 11/25/20 Download
704. 2-4-6-8 — Who Do We Appreciate?! 11/24/20 Download
703. What is Your Little Voice Saying to You? 11/23/20 Download
702. Commanding Respect is Key to a Manager’s Results 11/20/20 Download
701. The Four Stages of Learning — With a Twist 11/19/20 Download
700. Celebrating Guam’s Linchpins 11/18/20 Download
699. 7 Things I Think I Need to be Thinking About Now 11/17/20 Download
698. Three Easy Steps to a More Productive Day 11/16/20 Download
697. Dysfunctions of a Team — Part 4 11/13/20 Download
696. Dysfunctions of a Team — Part 3 11/12/20 Download
695. Dysfunctions of a Team — Part 2 11/10/20 Download
694. Dysfunctions of a Team — Part 1 11/09/20 Download
693. More Quotations From Live2Lead Speakers 11/06/20 Download
692. Miss Morris Knew How to Run an Election 11/05/20 Download
691. In the Eye of the Election Typhoon 11/04/20 Download
690. Words to Think About on Election Day 11/03/20 Download
689. Four Steps to a Guaranteed Election Win 11/02/20 Download
688. The 12 Rules of Life — Part 4 10/30/20 Download
687. The 12 Rules of Life — Part 3 10/29/20 Download
686. The 12 Rules of Life — Part 2 10/28/20 Download
685. The 12 Rules of Life — Part 1 10/27/20 Download
684. Add a Little Networking to Your Career Recipe 10/26/20 Download
683. Fairness Makes Everything Simpler 10/23/20 Download
682. Should You and Your Team be Arguing More? 10/22/20 Download
681. Alan Mulally — Leader at Boeing and Ford 10/21/20 Download
680. Simple Questions Can Mean Business 10/20/20 Download
679. Why Do People Refuse Management Jobs? 10/19/20 Download
678. What We All Need More Of 10/16/20 Download
677. Looking for Positives in the Days of COVID-19 10/15/20 Download
676. Work Questions to Ask Before You Go to Sleep 10/14/20 Download
675. Live2Lead Speaker Steve Harvey says 10/13/20 Download
674. Finding Opportunity in Problems 10/12/20 Download
673. Giving Effective Criticism — Part 3 10/09/20 Download
672. Giving Effective Criticism — Part 2 10/08/20 Download
671. Giving Effective Criticism — Part 1 10/07/20 Download
670. Words to Remember #1 10/06/20 Download
669. When You Have to Get Away 10/05/20 Download
668. Learning to Laugh at Yourself Helps Build Relationships 10/02/20 Download
667. Business Lessons From First Trump-Biden Debate 10/01/20 Download
666. Two Ways to Improve Your Personal Production 09/30/20 Download
665. Attention vs. Intention 09/29/20 Download
664. Tales of Power — Nikola Tesla — Part 2 09/28/20 Download
663. Tales of Power — Nikola Tesla — Part 1 09/25/20 Download
662. 9 Key Things Ben Franklin Believed in 09/24/20 Download
661. You Can be Like Leonardo da Vinci — Part 2 09/23/20 Download
660. You Can be Like Leonardo da Vinci — Part 1 09/22/20 Download
659. Are There Different Types of Knowledge? 09/21/20 Download
658. How to Be Happy at Work — Part 2 09/17/20 Download
657. How to Be Happy at Work — Part 1 09/16/20 Download
656. What Could You Learn in 20 Hours? 09/15/20 Download
655. Setting Alarms to Protect Prime Productive Time 09/14/20 Download
654. 100 Days to a Better Me? 09/11/20 Download
653. Introverts Can Do Fine in the Leadership Position 09/10/20 Download
652. The End of the Pandemic Won’t Require Perfection 09/09/20 Download
651. A Way to Help Books Change Your Life 09/08/20 Download
650. Important Lessons From Children’s Books 09/04/20 Download
649. Workers Burn 15 Weeks a Year on a cellphone? 09/03/20 Download
648. Worry and Fear — My Three-Minute Conference Speech 09/02/20 Download
647. Are You Focused on the Good Stuff? 09/01/20 Download
646. Politics and the Workplace 08/31/20 Download
645. Angry With Workers Who Aren’t Performing? 08/28/20 Download
644. Revisiting the Land of Unwritten Workplace Rules 08/27/20 Download
643. I Want You to Give Me 100 Reasons 08/26/20 Download
642. Kobe’s Practice Was With a Purpose 08/25/20 Download
641. Bodyclocks and Prime Working Hours 08/24/20 Download
640. Gaslighting at Work — Part 2 08/21/20 Download
639. Gaslighting at Work — Part 1 08/20/20 Download
638. How to Change Someone’s Mind 08/19/20 Download
637. A Different Way of Looking at a Career 08/18/20 Download
636. Our COVID Strategy and What About Hope? 08/17/20 Download
635. The Mindset For Improving Customer Service 08/14/20 Download
634. Secret Files of The New Boss — Part 3 08/13/20 Download
633. Secret Files of The New Boss — Part 2 08/12/20 Download
632. Secret Files of The New Boss — Part 1 08/11/20 Download
631. Do You Have Enough Ducks Yet? 08/10/20 Download
630. More on Mediocrity — The Key 08/07/20 Download
629. More on Mediocrity — Multitasking 08/06/20 Download
628. More on Mediocrity — Procrastination 08/05/20 Download
627. Are You Time Based or Task Based? 08/04/20 Download
626. The Social Media Habit We Don’t Want 08/03/20 Download
625. It’s Never Too Late and You’re Never Too Old 07/31/20 Download
624. Got Wisdom? It’s Time to Share it 07/30/20 Download
623. The Dichotomy of Leadership — Part 3 07/29/20 Download
622. The Dichotomy of Leadership — Part 2 07/28/20 Download
621. The Dichotomy of Leadership — Part 1 07/27/20 Download
620. What We Can Learn From Mookie Betts 07/24/20 Download
619. What Should You “Recover” From? 07/23/2020 Download
618. Creativity When You’re on Auto-Pilot 07/22/20 Download
617. Jim Thorpe’s Mismatched Shoes 07/20/20 Download
616. Ooching — For When You Need to Finally Decide 07/17/20 Download
615. The Smart Use of Personal Pronouns at Work 07/16/20 Download
614. Tolerance and Intolerance — Deciding Who We Are 07/15/20 Download
613. Be a Student of Your Business 07/14/20 Download
612. Business Information That is Off the Mark 07/13/20 Download
611. Things Your Teen Needs to Know Now — Part 3 07/10/20 Download
610. Things Your Teen Needs to Know Now — Part 2 07/09/20 Download
609. Things Your Teen Needs to Know Now — Part 1 07/08/20 Download
608. Are You Ready to Brag Better? 07/07/20 Download
607. Are You Serving Customers or Controversy? 07/06/20 Download
606. What is Your Professional Age? 07/02/20 Download
605. How Top-Rated Workplaces Self-Describe 07/01/20 Download
604. Sleep Deprivation is Costing You Big Time 06/30/20 Download
603. Four More Great Quotations 06/29/20 Download
602. Building Your Mental Toughness 06/26/20 Download
601. 4 Keys to a Leader’s Success Right Now 06/25/20 Download
600. Are These Words We Need to Give Up? 06/24/20 Download
599. The Power of “Max” 06/23/20 Download
598. Do We Always Need to Give Advice? 06/22/20 Download
597. How Would You Handle it? 06/19/20 Download
596. “Part of the Problem” 06/18/20 Download
595. Perks, Privileges, and Performance. 06/17/20 Download
594. 6 Great Quotations from Thomas Sowell 06/16/20 Download
593. 8 Great Quotations from Sir Richard Branson 06/15/20 Download
592. Simple Strategies for Workplace Conflict 06/12/20 Download
591. The Future’s So Bright… 06/11/20 Download
590. The Idea Buffet # 2 06/10/20 Download
589. Efficiency vs. Effectiveness — Choose One 06/09/20 Download
588. Emotional Resilience — Part 1 06/06/20 Download
587. The Wisdom of Colin Powell 06/05/20 Download
586. Reimagining the Future For Guam’s Police 06/04/20 Download
585. If Silence is an Action 06/03/20 Download
584. When a Big Vocabulary Can Be a Big Problem 06/02/20 Download
583. The Consistency Factor 06/01/20 Download
582. Ideas to Bolster Your Leadership IQ — Part 2 05/29/20 Download
581. Ideas to Bolster Your Leadership IQ — Part 1 05/28/20 Download
580. If You’re Positive That You’re a Negative Person 05/27/20 Download
579. Protecting Against the Sunk-Cost Fallacy 05/26/20 Download
578. Getting Ready For Unemployment Benefits — Update 05/22/20 Download
577. A Story of Value and Self-Worth 05/21/20 Download
576. The Right Way to Say "Let's Talk." 05/20/20 Download
575. Strategies For Employment and Unemployment 05/19/20 Download
574. How About Those Business Meals 05/18/20 Download
573. Carl Gutierrez Now the One at GVB 05/15/20 Download
572. Go For the Win 05/14/20 Download
571. The Guaranteed Formula for Success Right Now 05/13/20 Download
570. Can You Pass the Ultimate Test? 05/12/20 Download
569. Seeing Your Job a Little Differently 05/11/20 Download
568. Rethinking Guam’s Future — Part 2 05/08/20 Download
567. Rethinking Guam’s Future — Part 1 05/07/20 Download
566. How is the Retail Business Likely to Change? 05/06/20 Download
565. Getting People Ready to Work Again 05/05/20 Download
564. Watch Out for Compliance Fatigue 05/04/20 Download
563. We Now Must Navigate the Road to Recovery 05/01/20 Download
562. Understanding the Unemployment Program 04/30/20 Download
561. Video Conferencing Basics — Part 2 04/29/20 Download
560. Video Conferencing Basics — Part 1 04/28/20 Download
559. The Mike Tyson Rule Applies to COVID-19 04/27/20 Download
558. Are You Ready for a Mental Shift? 04/24/20 Download
557. A Little Familiarity Can Bring Good Feelings 04/23/20 Download
556. A Story of Extreme Kindness in These Difficult Times 04/22/20 Download
555. Simple Connections Count — Especially Now 04/21/20 Download
554. Understanding How We Really Feel 04/20/20 Download
553. Some Well Deserved Recognition is Due 04/17/20 Download
552. How Do We “Re-Open” Guam? — Part 2 04/16/20 Download
551. How Do We “Re-Open” Guam? — Part 1 04/15/20 Download
550. One of the Most Dangerous Times for Any Leader 04/14/20 Download
549. In Other Pandemic News… 04/13/20 Download
548. How Would You Redesign Your Job? 04/09/20 Download
547. You Want Me to Look at My Goals NOW? 04/08/20 Download
546. Isolation Advice From a Guy Who Lived in Space 04/07/20 Download
545. The Six-Foot Thing — What’s Hard to Understand? 04/06/20 Download
544. Borrowing From Normal Routines Can Help Us Now 04/03/20 Download
543. Random Thoughts on How We’re Doing 04/02/20 Download
542. Numbers Can Scare Us and Take Our Eyes Off the Prize 04/01/20 Download
541. Control the Things You Can Control 03/31/20 Download
540. When Great Customer Service Comes Out of Nowhere 03/30/20 Download
539. Remaining Focused is the Key 03/27/20 Download
538. Lots of Things in Life Are Contagious — Thankfully So 03/26/20 Download
537. The News Will be Crazy — Just Follow Your Plan 03/25/20 Download
536. Leadership in Times of Change 03/24/20 Download
535. Good Habits and Good Attitude Count for a Lot 03/23/20 Download
534. COVID-19 — Some Straight Talk 03/20/20 Download
533. Everything Rises and Falls on Leadership 03/19/20 Download
532. Dealing With Change and Seeking Rays of Hope 03/18/20 Download
531. Take Care of Today and Point to the Future 03/17/20 Download
530. COVID-19 Has Landed — Be the Leader People Need 03/16/20 Download
529. We Need to Recognize Our Blind Spots 03/13/20 Download
528. You Can Thank the Coronavirus For This Opportunity 03/12/20 Download
527. Reach People Who Feel the Rain 03/11/20 Download
526. How to Deal With Attention Residue 03/10/20 Download
525. If You’re Working Too Hard and Don’t Delegate Well 03/09/20 Download
524. 11 Powerful Quotations from The World of Sports 03/06/20 Download
523. Ideas For Starting to Eat Healthier 03/05/20 Download
522. Changing Eating Habits is About Changing Culture 03/04/20 Download
521. Google’s View of a Healthier Workforce 03/03/20 Download
520. Should Employers Tell Us What to Eat? 03/02/20 Download
519. Mark Cuban, Me, and Micromanaging 02/28/20 Download
518. Small Tweaks Can Help the Morning Routine 02/27/20 Download
517. The Alibis From “Old Man If” 02/26/20 Download
516. Do You Buy “No Pain, No Gain”? 02/25/20 Download
515. Challenging Times? Get Closer to Your Team 02/24/20 Download
514. Reluctant Networkers Can be Great Conversationalists 02/21/20 Download
513. Is There a Healthier Way to Approach Goals? 02/20/20 Download
512. Lessons to Learn From the Astros’ Cheating Scandal 02/19/20 Download
511. When An Apology Really Isn’t An Apology 02/18/20 Download
510. How to Keep Good Workers From Leaving 02/17/20 Download
509. Why Good Workers Walk Out the Door — Part 3 02/14/20 Download
508. Why Good Workers Walk Out the Door — Part 2 02/13/20 Download
507. Why Good Workers Walk Out the Door — Part 1 02/12/20 Download
506. The Reality About “Glass Ceilings” 02/11/20 Download
505. Following Einstein on Recovering from Poor Decisions 02/10/20 Download
504. Take This Test for Job and Life Enjoyment 02/07/20 Download
503. How the NFL Fumbled with Super Bowl 54 02/06/20 Download
502. Three Habits You Want to Get Rid Of 02/05/20 Download
501. Can We Get Some Clarity Here? 02/04/20 Download
500. Getting More Done: the tools 02/03/20 Download
499. Getting More Done: the Workweek 01/31/20 Download
498. Two Words to Launch Any Conversation 01/30/20 Download
497. Recognize Need and Give Unique Customer Service 01/29/20 Download
496. The Question Nobody Wants to Ask 01/28/20 Download
495. What You Can Do When It’s a Slow Day at Work 01/27/20 Download
494. How the World’s Best Managers Build People — Part 2 01/24/20 Download
493. How the World’s Best Managers Build People — Part 1 01/23/20 Download
492. When You’re Ready to Move Up in Your Career — Part 2 01/22/20 Download
491. When You’re Ready to Move Up in Your Career — Part 1 01/21/20 Download
490. A New Term for How Some Pursue Productivity 01/20/20 Download
489. Stepping Out Into the Unknown for Your Career 01/17/20 Download
488. When Someone Says “Boss, I’ve Got a Problem” 01/16/20 Download
487. Find a Job or Project to Help You Step Up — Part 2 01/15/20 Download
486. Find a Job or Project to Help You Step Up — Part 1 01/14/20 Download
485. Employers Need What Winning Teams Have — Part 2 01/13/20 Download
484. Employers Need What Winning Teams Have — Part 1 01/10/20 Download
483. Study Shows We’re Losing at Workplace Health 01/09/20 Download
482. One of the Most Powerful Lessons I’ve Ever Learned 01/08/20 Download
481. Simple Ideas to Make 2020 a Better Year 01/07/20 Download
480. Get Organized With Notes and Storing Information 01/06/20 Download
479. Gratitude, Gifts, and Changes in 2020 01/03/20 Download
478. Ben Franklin’s Relationship Building Strategy 01/02/20 Download
477. Resolutions and Goals Need a Connection to Principles 12/31/19 Download
476. How Will You Handle Tough Conversations? 12/30/19 Download
475. How to Look Back on the Last 10 Years 12/27/19 Download
474. 13 Things the Mentally Strong Don’t Do 12/26/19 Download
473. Strategies for Better Brain Health — Part 2 12/24/19 Download
472. Strategies for Better Brain Health — Part 1 12/23/19 Download
471. Four Myths About Our Brain 12/20/19 Download
470. Adding On to Stephen Covey’s “7 Habits” 12/19/19 Download
469. Are You Ready for a Breakthrough? 12/18/19 Download
468. Maybe Mom was Wrong When She Said to “Fit In” 12/17/19 Download
467. 400 Year-Old Thoughts on Solving Problems 12/16/19 Download
466. Make This Change to Your Resume and Stand Out 12/13/19 Download
465. Is There a Risk Associated With Early Retirement? 12/12/19 Download
464. How to Walk Your Way to Better Sleep and Health 12/11/19 Download
463. How to Take Control of a Conversation 12/10/19 Download
462. The Way You Want to Leave a Job 12/09/19 Download
461. Moving Up in 2020 — Part 3 12/06/19 Download
460. Moving Up in 2020 — Part 2 12/05/19 Download
459. Moving Up in 2020 — Part 1 12/04/19 Download
458. How to Score Points in Company Meetings 12/03/19 Download
457. Make an Appointment With Yourself 12/02/19 Download
456. Manage Habits if You Truly Want to Grow 11/29/19 Download
455. 12 Things We Need to Remember 11/27/19 Download
454. This is For You if You Hate Self-Promotion 11/26/19 Download
453. Talking With People Whose Opinions You Don’t Like 11/25/19 Download
452. Get Over a Bad Day in Five Minutes? 11/22/19 Download
451. How Do You Feel About Being Manipulated? 11/21/19 Download
450. Foundations of a Family Business That Will Last 11/20/19 Download
449. How to be a Winner on the Weekend 11/19/19 Download
448. Creating a More Effective Environment to Communicate 11/18/19 Download
447.. Thinking of Starting a Business? 11/15/19 Download
446. What to Do When Your Manager Doesn’t Manage 11/14/19 Download
445. Leaders Should be Consistently Inconsistent — Part 2 11/13/19 Download
444. Leaders Should be Consistently Inconsistent — Part 1 11/12/19 Download
443. Early Returns from Live2Lead: It’s Cultural 11/08/19 Download
442. Using Questions to Open Networking Conversations 11/07/19 Download
441. Riding Momentum to Better Results 11/06/19 Download
440. Be a Giver of Time for the Right Reasons 11/05/19 Download
439. Want to Be a Leader? What Will You Give Up? 11/04/19 Download
438. A World Class Reminder of How to Act Like a Team 11/01/19 Download
437. Is it Time to “Unboss” Your Organization? 10/31/19 Download
436. Why Take a Job Interview When You’re Not Looking? 10/30/19 Download
435. 7 Obstacles to Happiness — at Work and In Life 10/29/19 Download
434. Changing Your Leadership Style — How Hard is it? 10/28/19 Download
433. How the Clippers Beat the Lakers 10/25/19 Download
432. Delivering Results Every 90 Days 10/24/19 Download
431. Leaders Don’t Run From Their Mistakes 10/23/19 Download
430. The Four-Step Method of Changing Minds 10/22/19 Download
429. Is Feedback Telling You Workers Want More? 10/21/19 Download
428. Different Leadership Styles — Part 2 10/18/19 Download
427. Different Leadership Styles — Part 1 10/17/19 Download
426. If You’re Not Getting a Steady Flow of Ideas 10/16/19 Download
425. Job Interview Questions that Can Trip You Up 10/15/19 Download
424. Getting People Ready to Move Up — Part 3 10/14.19 Download
423. Getting People Ready to Move Up — Part 2 10/11/19 Download
422. Getting People Ready to Move Up — Part 1 10/10/19 Download
421. If You’ve Never Considered Negotiating Your Pay 10/09/19 Download
420. Powerful Wisdom From John C. Maxwell 10/08/19 Download
419. Why My Dad Asked If I Played the Piano 10/07/19 Download
418. How About a Personal Roadmap for You? 10/04/19 Download
417. What's in Play When We Reverse a Position? 10/03/19 Download
416. If You Had to Choose Just One Skill 10/02/19 Download
415. Marcus Buckingham on Strengths 10/01/19 Download
414. Rachel Hollis: Success is How High You Bounce 09/30/19 Download
413. Leadership is Not in a Title — It’s in Your Actions 09/27/19 Download
412. The Magical Power of Asking Questions 09/26/19 Download
411. Another Look at ‘Staying in Your Lane’ 09/25/19 Download
410. Some Things to Consider When Evaluating Workers 09/24/19 Download
409. Give Yourself a Number From 1-10 09/23/19 Download
408. Finding a Niche in the Most Basic of Businesses 09/20/19 Download
407. Different Eyes Can Mean a Different Prize 09/19/19 Download
406. Are You Task-Oriented or People-Oriented? 09/18/19 Download
405. Got a Problem? When to Get the Boss’s Help. 09/17/19 Download
404. Notes on the Passing of T. Boone Pickens 09/16/19 Download
403. Moving Up the Organization — Plan For It 09/13/19 Download
402. 9 Ways Millennials are Improving the Workplace 09/12/19 Download
401. A Better Idea For Evaluating Job Candidates 09/11/19 Download
400. Forget About Being Faultless and Flawless 09/10/10 Download
399. Getting Schools and Businesses Better Connected 09/09/19 Download
398. 10 Guidelines for Successful Mentoring 09/06/19 Download
397. What’s In It For a Mentor? 09/05/19 Download
396. Confirmation Bias — We All Have It 09/04/19 Download
395. The Fine Art of Managing Up 09/03/19 Download
394. The Pursuit of Life’s Purpose — Part 2 08/30/19 Download
393. The Pursuit of Life’s Purpose — Part 1 08/29/19 Download
392. 5 Ideas for Career Building 08/28/19 Download
391. Do You Ever Say the Wrong Thing? — Part 2 08/27/19 Download
390. Do You Ever Say the Wrong Thing? — Part 1 08/26/19 Download
389. Finally — Some Love for Soft Skills 08/23/19 Download
388. “Soundbite Journaling” May Work for You 08/22/19 Download
387. What Kind of Procrastinator are You? — Part 3 08/21/19 Download
386. What Kind of Procrastinator are You? — Part 2 08/20/19 Download
385. What Kind of Procrastinator are You? — Part 1 08/19/19 Download
384. No Washing? No Driving? No Thinking? Oh My! 08/16/19 Download
383. First Moves as a New Boss 08/15/19 Download
382. If You’re Looking to be Promoted — Part 2 08/14/19 Download
381. If You’re Looking to be Promoted — Part 1 08/13/19 Download
380. Communicating With Workers After Hours 08/12/19 Download
379. Not Getting Enough Done? Do This 08/09/19 Download
378. Core Values— Who's Buying In? 08/08/19 Download
377. Good Questions Can Help People Solve Problems 08/07/19 Download
376. The Pull of Mediocrity — Part 3 08/06/19 Download
375. The Pull of Mediocrity — Part 2 08/05/19 Download
374. The Pull of Mediocrity — Part 1 08/02/19 Download
373. How to Approach Your Boss With Criticism 08/01/19 Download
372. Can’t Stand the Idea of Self-Promotion? 07/31/19 Download
371. Can You Follow Warren Buffett’s 5/25 Rule? 07/30/19 Download
370. The Beauty of the One-On-One Meeting — Part 3 07/29/19
369. The Beauty of the One-On-One Meeting — Part 2 07/26/19 Download
368. The Beauty of the One-On-One Meeting — Part 1 07/25/19 Download
367. The High Cost of Replacing Talent 07/24/19 Download
366. What Counts is What’s Best For the Team 07/23/19 Download
365. When Publicity isn't good, How Do You Handle it? 07/19/19 Download
364. The Art of Giving Feedback to the Boss — Part 2 07/18/19 Download
363. The Art of Giving Feedback to the Boss — Part 1 07/17/19 Download
362. Words Count When it Comes to Customer Service 07/16/19 Download
361. Truly…On the Shoulders of Giants 07/15/19 Download
360. Advice For the New Business Owner 07/12/19 Download
359. Extra Income and Side Hustles 07/11/19 Download
358. Why Do I Forget Things I Just Learned? — Part 2 07/10/19 Download
357. Why Do I Forget Things I Just Learned? — Part 1 07/09/19 Download
356. Should You “Script” Your Networking? 07/08/19 Download
355. Decision Fatigue and Ways to Deal With It 07/05/19 Download
354. How to Handle Rejection 07/03/19 Download
353. 5 Ideas on Getting "Unstuck." 07/02/19 Download
352. You Think You’ve Made Costly Mistakes? — Part 2 07/01/19 Download
351. You Think You’ve Made Costly Mistakes? — Part 1 06/28/19 Download
350. What to Do When You Say the Wrong Thing 06/27/19 Download
349. Is North the Direction for Achieving Goals? 06/26/19 Download
348. Let’s Not Miss the Point on Customer Service 06/25/19 Download
347. Customer Service Sent Me to Guam 06/24/19 Download
346. Building Great Success One Small Step at a Time 06/21/19 Download
345. How to Beat Boredom at Work 06/20/19 Download
344. The One Quality Successful People Have 06/19/19 Download
343. Easy Way to Establish Habits 06/18/19 Download
342. Nine Lies About Work — Part 4 06/17/19 Download
341. Nine Lies About Work — Part 3 06/14/19 Download
340. Nine Lies About Work — Part 2 06/13/19 Download
339. 31 Workplace Rules You Should Follow 06/12/19 Download
338. Don’t Lose Track of Your Big Things 06/11/19 Download
337. How Many Wrongs Add Up to a Right? 06/10/19 Download
336. The Restrictive Way to be Creative 06/07/19 Download
335. Nine Lies About Work — Part 1 06/06/19 Download
334. In Search of Confidence 06/05/19 Download
333. Things Managers Should Never Say — Part 2 06/04/19 Download
332. When Everybody Gets it Wrong 06/03/19 Download
331. Things Managers Should Never Say — Part 1 05/31/19 Download
330. Bring New Workers Onboard the Right Way 05/30/19 Download
329. When Workers Are Afraid to Speak Up 05/29/19 Download
328. Want to Do More? This is For You 05/28/19 Download
327. Notes on a Changing Employment Landscape 05/24/19 Download
326. Hey — You Got 10 Minutes? 05/23/19 Download
325. Influence — the Most In-Demand Currency 05/22/19 Download
324. Cure Rejection With a Four-Letter Word 05/21/19 Download
323. Changing How We Think About Change 05/20/19 Download
322. Get Your Head Straight on Networking 05/17/19 Download
321. Want to Be “The Best”? Here’s How 05/16/19 Download
320. Owning Customer Service on Mother’s Day 05/15/19 Download
319. The Game plan for Older Workers 05/14/19 Download
318. When the Younger Worker is the Mentor 05/13/19 Download
317. Business Lessons Learned at a Young Age 05/10/19 Download
316. Making Customer Service Memorable 05/09/19 Download
315. Another Way of Looking at Positive Mindset 05/08/19 Download
314. Lessons of the World’s Richest Person 05/07/19 Download
313. Strengthening Strengths Bolsters Engagement 05/06/19 Download
312. Preparing for What Artificial Intelligence Brings 05/03/19 Download
311. What is Your Super Power? 05/02/19 Download
310. The Dangers of Labeling People 05/01/19 Download
309. Can’t Get Traction on Starting a Business? Ask… 04/30/19 Download
308. What If Nobody Wanted to See You at Work? 04/29/19 Download
307. Is it Time for You to Routinize? 04/26/19 Download
306. Oh No — They Asked THAT Question 04/25/19 Download
305. The One Job Factor That Leads to Happiness 04/24/19 Download
304. Update on Performance Reviews 04/23/19 Download
303. Let’s Change the Language of Engagement 04/22/19 Download
302. Use What You Learn 04/18/19 Download
301. Recipe for a Powerfully Productive Afternoon 04/17/19 Download
300. Focus on Copying Successful Methods, Not Style. 04/16/19 Download
299. Productivity and The Power of Three 04/15/19 Download
298. What to do When Bad News Strikes 04/12/19 Download
297. Empowerment is an Issue of Trust 04/11/19 Download
296. The Gold Standard for Empowerment 04/10/19 Download
295. Bridging the Empowerment Gap – Part 2 04/09/19 Download
294. Bridging the Empowerment Gap – Part 1 04/08/19 Download
293. How Will Marijuana Impact Guam’s Workplaces? 04/05/19 Download
292. Two Tales of Customer Service 04/04/19 Download
291. Management as a “Performance Art” 04/03/19 Download
290. Is Your Organization an Employer of Choice? 04/02/19 Download
289. What Did You Learn? 04/01/19 Download
288. Grit — What it is and How to Get it in Your Life 03/29/19 Download
287. The Workplace and Food 03/28/19 Download
286. The Plan to Get Hired Sooner — Not Later 03/27/19 Download
285. Ways to Get People to Dislike You at Work 03/26/19 Download
284. A Few Skills Every Worker Can Use 03/25/19 Download
283. Reverse Mentoring — Is it Worth a Try? 03/22/19 Download
282. When Leadership Suddenly Changes 03/21/19 Download
281. “Banking” and the Workplace 03/20/19 Download
280. How to Be Happy at Work 03/19/19 Download
279. So, Are You Happy? 03/18/19 Download
278. Reminding Ourselves of the Basics is Good 03/15/19 Download
277. Planting Seeds for Future Harvest 03/14/19 Download
276. Will We be Ready for Post-Buildup Guam? 03/13/19 Download
275. Praise in the Workplace 03/12/19 Download
274. LGBT, Civil Rights and Comfort Zones. 03/11/19 Download
273. New Roles for Older Workers in Generational Shift 03/08/19 Download
272. Quotations to Live By — Volume 1 03/07/19 Download
271. Leadership and Trust Along The Iditarod Trail 03/06/19 Download
270. Job Skills That Will Drive the Future 03/05/19 Download
269. Can You A/B Schedule Your Job? 03/04/19 Download
268. Possible Signs That You’re About to be Fired 03/01/19 Download
267. Your Most Important Job 02/28/19 Download
266. Stuff to Say NO to — Revisited 02/27/19 Download
265. Six-Month Job Leave Program to Start a Business 02/26/19 Download
264. Controlling the Narrative is a Leader’s Job 02/25/19 Download
263. Optimist or Pessimist — How Do Others See Us? 02/22/19 Download
262. Channel Information into Knowledge and Wisdom 02/21/19 Download
261. Workplace Romance is on the Decline 02/20/19 Download
260. A Great Hiring Question and How to Answer it 02/19/19 Download
259. It's Time to Plant Some Seeds 02/18/19 Download
258. Are There Business Lessons to Learn from AOC? 02/15/19 Download
257. Turning Presentations From Fearful to Fearless 02/14/19 Download
256. Bad Customer Service Stories Never Go Away 02/13/19 Download
255. Creative Ideas in Serving Your Customers 02/12/19 Download
254. Big Ed on Jobs and Learning — “Make it Yours” 02/11/19 Download
253. Developing a Workplace Illness Plan 02/08/19 Download
252. Getting a Handle on Workplace Bullying — Part 2 02/07/19 Download
251. Getting a Handle on Workplace Bullying — Part 1 02/06/19 Download
250. Tips for the Introverted Networker 02/05/19 Download
249. A Workplace Program for Happiness and Wellbeing 02/04/19 Download
248. Keeping a Book on People Who Produce Results 02/01/19 Download
247. Establishing Influence 01/31/19 Download
246. Workplace Predictions for the Rest of 2019 01/30/19 Download
245. Master This Habit for Career Success 01/29/19 Download
244. A Promotion Without a Pay Raise? 01/28/19 Download
243. The Curious World of the National Football League 01/25/19 Download
242. Hitting the Road for Prosperity 01/24/19 Download
241. What’s Up With Today’s Capitalism? 01/23/19 Download
240. Understanding Consequences Better 01/22/19 Download
239. We Need to Talk to Our Kids Differently 01/21/19 Download
238. Can Managers Change? — Pt. 2 01/18/19 Download
237. Can Managers Change? — Pt. 1 01/17/19 Download
236. “Ancient Laws” — Am I Obeying Them? 01/16/19 Download
235. To Grow Be Around People Who Will Push You 01/15/19 Download
234. Will You Scale Back Your Dreams? 01/14/19 Download
233. Change Series...Going All-In 01/11/19 Download
232. Change Series...Lack of Assertiveness 01/10/19 Download
231. Change Series...Responsibility for Performance 01/09/19 Download
230. Change Series...Clock Issues and Taking Credit 01/08/19 Download
229. Change Series...Don’t Just Point Out Problems 01/07/19 Download
228. Planning for a Working Vacation 01/04/19 Download
227. Are Your Days Off Really Days OFF? 01/03/19 Download
226. Making a Great Business Introduction 01/02/19 Download
225. Getting Ready for Big Things in 2020 12/31/18 Download
224. Improving Who You Know in 2019 12/28/18 Download
223. Want to Go a Few Rounds With Timeboxing? 12/27/18 Download
222. Networking Basics for a Better 2019 — Part 2 12/26/18 Download
221. Networking for a Better 2019 — Part 1 12/24/18 Download
220. Pablo Picasso Knew How to Get Things Done 12/21/18 Download
219. A Little “Self-Care” Can Go a Long Way 12/20/18 Download
218. Are Your Goals Big and Hairy? 12/19/18 Download
217. 7 Resume Tips for the Rest of Us 12/18/18 Download
216. Will Micromastery Fuel Your Next Breakthrough? 12/17/18 Download
215. Here Are Your Early Christmas Presents 12/14/18 Download
214. Will Flexibility Become the New Job Currency? 12/13/18 Download
213. Starting With Nothing? Congratulations. 12/12/18 Download
212. Follow Your Passion? Maybe Not. 12/11/18 Download
211. George HW Bush 12/10/18 Download
210. Why Should Your Boss Give You a Raise? 12/07/18 Download
209. If You Work For a Flawed Boss 12/06/18 Download
208. Running Through Limiting Beliefs 12/05/18 Download
207. New Normal — Looking for Change 12/04/18 Download
206. Creating a New Normal 12/03/18 Download
205. Let’s Take Inventory on 2018 11/30/18 Download
204. Are We Looking in the Right Places? 11/29/18 Download
203. The Laws of Human Nature — Part 2 11/28/18 Download
202. The Laws of Human Nature — Part 1 11/27/18 Download
201. Overcoming the Imposter Syndrome 11/26/18 Download
200. Is There a Downside to Having a Plan B? 11/21/18 Download
199. Focusing on Non-Work Activities 11/20/18 Download
198. 10 Commandments For Business Failure 11/16/18 Download
197. Is It Time to Upgrade Your Physical Workplace? 11/15/18 Download
196. Those Unwritten Workplace Rules 11/14/18 Download
195. One Way Lou Can Signal We’re IN for Real Change 11/13/18 Download
194. Is it Time For You to Harness "The Power of Just"? 11/12/18 Download
193. There's More Than One Way to... 11/09/18 Download
192. The Other Side of Making History 11/08/18 Download
191. Negativity and the Workplace 11/07/18 Download
190. More Random Thoughts on the 2018 Election 11/06/18 Download
189. Random Thoughts on the 2018 Election 11/05/18 Download
188. Business Wisdom From Bob Jones 11/02/18 Download
187. Who Would You Spend a Week With? 11/01/18 Download
186. 7 Ideas on Resolving Conflict 10/31/18 Download
185. Could You Disconnect For a Week? 10/30/18 Download
184. What I Want From the Candidates for Governor 10/27/18 Download
183. The Idea Buffet # 1 10/26/18 Download
182. Words of Gratitude 10/25/18 Download
181. A Different Way to End Your Week 10/24/18 Download
180. More for Your Book of Don’t 10/23/18 Download
179. How Many People Can You Help “Win the Lottery”? 10/20/18 Download
178. The New Business Strategy — Be Nice 10/19/18 Download
177. Family Business and Nepotism 10/18/18 Download
176. Different Looks at Nepotism Pt.2 10/17/18 Download
175. Different Looks at Nepotism Pt.1 10/16/18 Download
174. Building a Tribe of “Go-To” People 10/15/18 Download
173. The Question That Can Change Your Life 10/12/18 Download
172. 9 Must-Have Skills for Everyone 10/11/18 Download
171. When You’re Tempted to See Yourself as a Victim 10/10/18 Download
170. Quit Listening to Those Voices 10/09/18 Download
169. The Success Habit You Need to Copy 10/08/18 Download
168. What You Put Up With, You End Up With. 10/05/18 Download
167. 12 Things Good Bosses Believe Pt. 2 10/04/18 Download
166. 12 Things Good Bosses Believe Pt. 1 10/03/18 Download
165. Hiring Advice for the Ages 10/02/18 Download
164. Of Mandates, Commitments, and No Plan B. 10/01/18 Download
163. Our Housing Crisis Demands the Unconventional 09/28/18 Download
162. It's Not About You 09/27/18 Download
161. Every Kid Should Start a Business 09/25/18 Download
160. You Hear the Words “You’re Fired.” Now What? 09/24/18 Download
159. Think You Might be Fired? Do This. 09/21/18 Download
158. Do You Initiate or Wait? 09/20/18 Download
157. The Return of Big Al 09/19/18 Download
156. Signs of a Toxic Workplace 09/18/18 Download
155. How to Ruin a Feel-Good Story 09/17/18 Download
154. Playing the Game of "What If? 09/14/18 Download
153. Purpose, Pursuit, and Pain 09/13/18 Download
152. Say Yes to the Art of Saying No 09/12/18 Download
151. Ideas Are Great but Problems Are Better 09/11/18 Download
150. Can You Talk Back to Your Boss? 09/10/18 Download
149. What We Can Learn From the Primary Recount 09/07/18 Download
148. If Goals Aren’t Your Thing…Try This 09/06/18 Download
147. The Wisdom of Marcus Aurelius Works Today 09/05/18 Download
146. The Appropriate Send-off 09/04/18 Download
145. 10 Ways to Help the Millennial Manager 08/31/18 Download
144. What Managers Have in Common With Politicians 08/30/18 Download
143. Time to Hit the Office Layout Reset Button? 08/29/18 Download
142. Thank You For Being a Friend 08/28/18 Download
141. An Election With Question Marks 08/27/18 Download
140. Hey, Wave — and Pass the Chicken 08/24/18 Download
139. The Care and Feeding of a Narcissistic Boss 08/23/18 Download
138. Start Writing in the Books of Do and Don’t 08/22/18 Download
137. Why Facts Alone Don’t Tell the Story 08/21/18 Download
136. It’s Never Too Early to Build a Great Work Ethic 08/20/18 Download
135. Everything Good Comes With a Price 08/17/18 Download
134. It’s Okay to Say “I Don’t Know.” 08/16/18 Download
133. Qualities of Remarkably Loyal Employees 08/15/18 Download
132. What’s the Deal With Gossip? 08/14/18 Download
131. When Customer Service Policy is Based on Fear 08/13/18 Download
130. Bad Leaders Can Make Us Better Leaders 08/10/18 Download
129. Five Tips For Better Solo Entrepreneurship 08/09/18 Download
128. The Perils of Unclear Communication 08/08/18 Download
127. When Youthful Workers Gain Confidence 08/07/18 Download
126. Do You have Policies that Irk Your Customers? 08/06/18 Download
125. A Lost Opportunity With a Former Customer 08/03/18 Download
124. Remembering Lessons Learned From Al Ysrael 08/02/18 Download
123. Ready, Set…Nap! 08/01/18 Download
122. If Success Was Guaranteed, What Would You Do? 07/31/18 Download
121. Overnight Success the Long Way 07/30/18 Download
120. How to Give Good Phone 07/27/18 Download
119. What to Do Right After Your Job Interview 07/26/18 Download
118. Workplace Incivility 07/25/18 Download
117. Stop Chasing Perfection 07/24/18 Download
116. Don't be Derailed by Exceptions 07/23/18 Download
115. Coming Back From a Bad Day 07/19/18 Download
114. Got a New Job? Do This. 07/18/18 Download
113. Different Strokes for Different Folks 07/17/18 Download
112. Are You a Good Fit? 07/16/18 Download
111. We All Need to Plant Trees 07/13/18 Download
110. Wisdom of the Bosses 07/12/18 Download
109. Becoming Unstoppable 07/11/18 Download
108. Walk a Mile in Another Person's Shoes 07/10/18 Download
107. Don’t Let Business Meals be a Disaster 07/09/18 Download
106. Build Your House With Care 07/06/18 Download
105. Hello Failure My Old Friend 07/05/18 Download
104. How Different Are Our Values? 07/03/18 Download
103. Helping Millennials Become Better Leaders 07/02/18 Download
102. Recognize the Open Door 6/29/18 Download
101. A Simple Way to Start Career Planning 6/28/18 Download
100. Diversity in Thinking 06/27/18 Download
99. Worker Feedback is a Gift — Accept it 06/26/18 Download
98. Interviewing for that Must-Have Job Part 2 06/25/18 Download
97. Interviewing for that Must-Have Job Part 1 06/22/18 Download
96. How to Interview Top Talent 06/21/18 Download
95. A Secret of Success You Can’t Ignore 06/20/18 Download
94. Building a New Morning Routine 06/19/18 Download
93. Irritants in the Workplace 06/18/18 Download
92. Big Ed Knew Engagement 06/15/18 Download
91. Management Styles Part 2 06/14/18 Download
90. Management Styles Part 1 06/13/18 Download
89. Toxic Workplaces and Your Health 06/12/18 Download
88. The NFL Policy on Protests Makes Sense 06/11/18 Download
87. How to Get a Pay Raise Part 2 06/08/18 Download
86. How to Get a Pay Raise Part 1 06/07/18 Download
85. The Job Interview for Legislative Candidates 06/06/18 Download
84. Time to Take the Boss Inventory 06/05/18 Download
83. When I Say the Word “Boss” 05/31/18 Download
82. Your Shoe Size Needs to Increase 05/30/18 Download
81. Why Change is Your Friend 05/29/18 Download
80. The Three Best Ways to Grow 05/28/18 Download
79. Just Go With the Flow 05/24/18 Download
78. Why Does Positive Thinking Bring Negative Thoughts? 05/23/18 Download
77. Coming Up With Your Training Budget 05/22/18 Download
76. Giggling at the Boss’s Misfortune 05/21/18 Download
75. Add These to Your Personal Toolbox 05/20/18 Download
74. Could 3D Printing Solve Guam’s Housing Crisis 05/18/18 Download
73. Where Do I Go From Here? 05/17/18 Download
72. Extroverts and Introverts — Part 2 05/16/18 Download
71. Extroverts and Introverts — Part 1 05/15/18 Download
70. Success at the Speed of Trust 05/14/18 Download
69. Do You Have an Iceberg problem? 05/11/18 Download
68. Here Comes Generation Z 05/10/18 Download
67. How to Influence People You Do Business With 05/09/18 Download
66. Guam’s Workforce is Going to Get Older 05/08/18 Download
65. Cleansing You of Buzzwords 05/07/18 Download
64. Go the Extra Step 05/04/18 Download
63. High School Career Counselors and Crystal Balls 05/03/18 Download
62. Where You Goin'? (from Bill Gibson) 05/02/18 Download
61. If I Had a Dollar For Every... 05/01/18 Download
60. Those Freaky People in the Workplace 04/30/18 Download
59. Start Being the *Tomorrow You* Today 04/27/18 Download
58. Your Role is More Important Than You Think 04/26/18 Download
57. Another Important Workplace Currency: Attention 04/25/18 Download
56. What If I Don't Have 10,000 Hours? 04/24/18 Download
55. Are There Lunch Thieves in Guam? 04/23/18 Download
54. A Different View on Giving Feedback 04/20/18 Download
53. Workplace Hate — Part 2 04/19/18 Download
52. Workplace Hate — Part 1 04/18/18 Download
51. What Job is Your Product Hired to Do? 04/17/18 Download
50. Somewhere Over the Rainbow 04/16/18 Download
49. What Does Your Boss Think About You? 04/13/18 Download
48. The Right Time to Tell Someone They’re Terminated 04/12/18 Download
47. Why Are Good Workers Leaving? 04/11/18 Download
46. Does a Paycheck Buy Loyalty? 04/10/18 Download
45. Did You Just Fill a Slot or Hire a Person? 04/09/18 Download
44. Ordinary vs. Extraordinary — Your Choice 04/06/18 Download
43. Easy Tips For Delivering Your Presentation 04/05/18 Download
42. Lost in the Search for Perfection 04/04/18 Download
41. One Trait Everybody Needs More Of 04/03/18 Download
40. The Most Powerful Currency 04/02/18 Download
39. Do You Walk It or Just Talk It? 03/30/18 Download
38. We All Need to Take More Showers 03/29/18 Download
37. A Great Way to Frame Success and Failure 03/28/18 Download
36. Are You Asking Enough Questions? 03/27/18 Download
35. Managers Should Tell More Stories 03/26/18 Download
34. Punish Publicly? Uhh...No. 03/23/18 Download
33. He Came Off the Golf Course to Tell Me That? 03/22/18 Download
32. Is a Deep Data Dive Always Necessary? 03/21/18 Download
31. A System to Deal With All Those Loose Ends 03/20/18 Download
30. Who Do You Think You Are — Einstein? 03/19/18 Download
29. Everybody Needs Praise 03/16/18 Download
28. CEO — What Do Those Letters Stand For? 03/15/18 Download
27. Not Expecting People to Perform is a Problem 03/14/18 Download
26. Bill the Company Coffee Guy 03/13/18 Download
25. When Will You Get Your Last At-Bat? 03/12/18 Download
24. Are You An Interruption to a Worker's Day? 03/09/18 Download
23. Do You Rehearse Your Lines? 03/08/18 Download
22. The Art and Science of Reinventing Yourself 03/06/18 Download
21. Managing People Older Than You 03/05/18 Download
20. S.A.F.E. Way to Handle Service Breakdowns 03/02/18 Download
19. The High Risk Way to Choose a Sales Manager 03/01/18 Download
18. Why EQ is More Important Than IQ 02/28/18 Download
17. But That's Just the Way I Am 02/27/18 Download
16. PS (Problem Solver) I Love You 02/26/18 Download
15. Learning Persuasion From a Maid and a Calf 02/23/18 Download
14. Do You Want Your Boss Calling at 3AM? 02/22/18 Download
13. Why Not Job Hunt in Your Own Organization? 02/21/18 Download
12. How to Turn Your Boss Into Your Mentor 02/20/18 Download
11. When You're the Smartest One in the Room 02/15/18 Download
10. The Greatest Speech Ever Made About Work 02/14/18 Download
09. There's No "Just" in Front of Your Job Title 02/13/18 Download
08. "You Need to Hire Me!" 02/12/18 Download
07. Job Application 2.0 02/09/18 Download
06. Perseverance 02/08/18 Download
05. Will You Work for a Robot Manager? 02/07/18 Download
04. Employee Evaluations # 2 02/06/18 Download
03. Employee Evaluations # 1 02/05/18 Download
02. Control What You Can Control 02/02/18 Download
01. Calling an "Audible" 02/01/18 Download